11.07.2022 - Rising anxiety amongst homebuyers as banks fail to meet customer call needs

London, 7 November 2022 - Infinity, the global call intelligence and speech analytics platform, can today reveal that it has seen a significant spike in calls to financial service institution using its platform in relation to UK interest rates soaring. During the week of 25th September, following Kwasi Kwarteng’s mini budget, Infinity’s data shows there was a 20% increase in calls from anxious customers looking for vital information about their finances. “The increase in calls... Source: RealWire - View Press Release