01.19.2022 - USU Teams up with Voxai Solutions to Provide a Superior Knowledge Management Solution for Genesys Users

Boston, January 19, 2022 - USU Knowledge Management announced a partnership agreement with Voxai Solutions, a leading provider of Genesys-based contact center solutions. These two market leaders are joining forces to bring unparalleled Genesys experience combined with access to a mature, AI-powered Knowledge Management solution, USU Knowledge Management. “This exciting new partnership leverages the best Genesys implementation and CX consulting services on the market with all the CX and EX benefits that purpose-built Knowledge Management... Source: RealWire - View Press Release