10.04.2021 - USU Launches New Release for Knowledge Management

Version 7.2 delivers redesigned interface, brand new editor, and advanced analytics Möglingen - October 4, 2021 - USU is thrilled to announce the latest release of its predictive knowledge management software, Knowledge Center. USU Knowledge Management Version 7.2 highlights include an upgraded user interface, streamlined editor, advanced analytics and AI-powered automatic document tagging. New features are designed to further improve the agent experience, making it easier than ever to create, find and deliver support information... Source: RealWire - View Press Release