02.03.2021 - New partnership mobilizes AI and enterprise information management to tackle inbound communications challenge
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Macro 4 and Charta Porta to offer automated ‘virtual mailroom’ solution Crawley, UK, February 3, 2021 - A new partnership between Macro 4, a division of UNICOM® Global, and Charta Porta, a value-added consultancy which specializes in document automation technologies, marries AI-driven Natural Language Processing (NLP) with Macro 4’s enterprise information management (EIM) suite. This creates an intelligent automated solution for handling the influx of inbound email, SMS, social media and other digital correspondence that...
Source: RealWire
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