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07.30.2020 - Richmond Systems launches 'COVID-proof' upgrade to richdesk support centre with integrated remote access solution



View RealWire related news. New version of flagship virtual customer support centre helps businesses address the challenges of remote and home working during the COVID-19 pandemic. Leading UK independent software vendor Richmond Systems has launched a new version of its ITIL-compliant richdesk helpdesk solution, combining its innovative helpdesk and portal functions with richremote, the company’s remote access and remote control support offer. The ultimate in remote access software, richremote enables customer service teams to take control of unattended PCs,... Source: RealWire

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