Make Homepage | Add To Favorites | Print Page | Submit News | Feedback | Contact | 

Your Technical Computer Information Resource!  
     

  Technical Updates @ TACKtech Corp.  

12.12.2019 - Contexta360 research finds Speech Analytics is not yet reaching full potential in UK Contact Centres



View RealWire related news. Fewer than half are using Artificial Intelligence and real-time automation and analytics features London, UK- 12th December, 2019: Contexta360, a leading speech analytics, AI and conversational computing company, today released the results of research into the deployment and use of speech and chat interaction analytics in UK contact centres and the view of voice calls as a customer support channel. The survey polled 250 UK-based contact centre managers and found that although 92% have some... Source: RealWire

- View Press Release

NID: 78725 / Submitted by: The Zilla of Zuron
Categories: Press Release
Most recent RealWire related news.
COVID-19 Emergency Response Engagement Survey Templates bring informed decision-making to any organisation free of charge
BIXOLON Launches XL5-40 Exclusive Linerless Desktop Label Printer to the European Market
USU supports customer and IT service teams during Covid-19 with cloud-based tools
In the Fight Against COVID-19, Veea Stands Ready
Crossword Cybersecurity issues working from home guidance – helping companies migrate to becoming a distributed workforce, whilst staying secure
View archive of RealWire related news.
  Popular Tech News  
  Most Viewed News  
  Top Affiliates  
.....