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11.27.2019 - Unbabel Triumphs at 'ECCCSA' Awards with Concentrix Customer Service Partnership



View RealWire related news. Winners in the “Best Innovation in Customer Service” categoryFinalists included Paddy Power Betfair, Talk Talk, and Nationwide Building Society.Secured award through work with Concentrix for a mutual large travel client delivering multilingual customer serviceLondon, UK and Lisbon, Portugal, 27th November 2019: Unbabel, the AI+human translation platform, today announced that it has won the European Contact Centre and Customer Service Award (ECCCSA) for “Best Innovation in Customer Service”, thanks to a joint case-study with Concentrix.The awards... Source: RealWire

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