05.22.2019 - Bavarian Insurance Company Awarded for Innovative use of Service Technology

Alexa deployed as a new customer service channelReceived Knowledge Award at recent USU World conferenceMöglingen, May 22nd, 2019 A Bavarian insurance company, the Versicherungskammer Bayern, is breaking new ground in customer service. Together with Unymira, a business unit of USU, Germany's largest public insurer successfully completed a cutting-edge project using Alexa as a customer service channel. The Versicherungskammer Bayern won the Knowledge Award presented at the USU World 2019 conference in Berlin for the implementation... Source: RealWire - View Press Release