04.113.2019 - Unbabel supports easyJet to create international customer service ‘super agents’

90 million-passenger airline adopts Unbabel’s unique translation platform to serve new geographies and customer bases and saves up to 76% compared to native speaker service London, UK; Lisbon, Portugal. 23rd April 2019. Unbabel, the AI-powered, human-refined Translation-as-a-Service platform, has partnered with easyJet, Europe’s leading airline, to drive new efficiencies and improved service to its customers across multiple languages. Unbabel is enabling the airline to offer near real-time translation of customer chat and enquiry tickets, in... Source: RealWire - View Press Release