Make Homepage | Add To Favorites | Print Page | Submit News | Feedback | Contact | 

Your Technical Computer Information Resource!  
     

  Technical Updates @ TACKtech Corp.  

02.28.2019 - Sytel and Afiniti Partner to Bring World-leading AI Products to the Contact Center to Enhance Agent Performance and Improve Customer Experience



View RealWire related news. February 28, 2019, London England Afiniti and Sytel are excited to announce a transformative partnership that combines Afiniti’s AI expertise with Sytel’s best in class contact centre solutions. This partnership provides a native integration of Afiniti Enterprise Behavioral Pairing™ (“EBP”) with the world-leading Sytel AI Predictive Dialer, enabling all customers to activate Afiniti EBP quickly and easily. Afiniti’s artificial intelligence service identifies subtle behavioural patterns in order to determine the optimal paring of customers and... Source: RealWire

- View Press Release

NID: 76607 / Submitted by: The Zilla of Zuron
Categories: Press Release
Most recent RealWire related news.
NautaDutilh Extends Relationship with Ascertus as Lead Software Integrator for the iManage Stack and Best-in-Class Support Partner
HomeGrid Forum advances G.hn for industrial applications
Star Micronics releases industry-first StarXpand™ SDK for React Native
Nuvias Unified Communications announces management restructure as Steve Harris and Rob Smith step down from current roles
NHS Digital selects Scandit's clinical quality computer vision technology to digitise the Covid-testing process
View archive of RealWire related news.
  Popular Tech News  
  Most Viewed News  
  Top Affiliates  
.....