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01.24.2019 - USU presents its latest Customer Service Innovations at CCW 2019



View RealWire related news. Möglingen, 24 January 2019 - USU's unymira business unit is one of the first worldwide to offer voice powered customer service via Amazon's Alexa. A live demo will be presented at this year's Call Center World (CCW) from February 19th to 21st in Berlin at unymira's booth (Hall 3, F4/G3). Unymira offers the most comprehensive omnichannel customer support portfolio including intelligent chatbots, its active knowledge base Knowledge Center, its AI-powered service platform Knowledge Cloud as... Source: RealWire

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