05.141.2018 - 85% of IT professionals think their organisation's primary IT vendor can improve its service

Customer service is king for IT decision-makers when it comes to the key checklist of what they look for in an IT vendor, according to a new study by Cogeco Peer 1, a global provider of enterprise IT products and services. The vast majority of respondents (85%) believe that their organisation’s most prominent current IT vendor can improve its service, with only 14% stating that they are satisfied with the current service they receive. Furthermore,... Source: RealWire - View Press Release