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07.10.2017 - NewVoiceMedia partners with Verint to help organisations enhance contact centre management and customer experience



View RealWire related news. LONDON, 10 July 2017 - NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Verint® Systems Inc., a global leader in customer engagement optimisation solutions. As a new reseller, NewVoiceMedia will sell and support Verint Workforce Management™, helping customers to gain unprecedented visibility into staffing, processes and work across their enterprise.Verint Workforce Management™ integrates seamlessly with NewVoiceMedia’s ContactWorld platform,... Source: RealWire

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