08.217.2016 - Confirmit and Sytel signal continued evolution of CATI

New features for predictive dialler deliver unique flexibility and productivityLondon, UK and Oslo, Norway and New York, US: 4 August 2016: Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee and Market Research, and Sytel, a global provider of IP contact centre solutions, have partnered to deliver a series of new Computer Assisted Telephone Interviewing (CATI) features targeting the changing needs of Market Researchers using this core data collection method.The combination... Source: RealWire - View Press Release