05.133.2016 - It’s all in the Context: Practical Advice for Using IT Benchmarking

By Ton van Tubergen In my role as an Operations Transformation Architect, I have been involved in many large and small IT Transformations, addressing people, process, technology, governance and organizational aspects and their dependencies. As a responsible IT leader, managing uncertainty and risks will be an important part of steering the organization through a transformation. […]

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