01.21.2015 - Cloud-Scale Management “Likes” Social Media

Managing IT resources across complex enterprises has historically been challenging, and those challenges are only increasing in complexity. We&#rsquo;re adding more variables in terms of clouds, automated processes, and people, to name a few. Consider the steady growth of Internet of Things (IoT) and for many organizations, their management complexity can potentially expand by several orders of magnitude. If that&#rsquo;s not bad enough, there&#rsquo;s one variable that IT has never been able to historically control – people. People come and go and often play by their own rules. When it comes to managing an enterprise, we can no longer assume that people will conform to defined enterprise management standards. Instead, IT operations must conform its standards to the customers it serves. That is why going forward, social media can be an effective tool to bridge the gap between traditional management tools and processes, and more collaborative work styles. Some of you may be envisioning the scenario below, but there are serious and significant use cases for deep social integration into enterprise management.   Consider a typical problem that I hear frequently from our clients – if scheduled maintenance will impact specific application instances (VMs, containers, etc.), how does IT operations [...]]>... - View Press Release - Visit VMware, Inc.