12.346.2014 - Transforming Operations and Perception of the IT Organization

By David Crane A recent engagement with a long-established telecommunications firm presented a huge challenge—the solution for which is a great example of how operations transformation can drive technical transformation. The firm&#rsquo;s customer base spans various global regions, each of which presented a different customer experience. The IT organization functioned in extremely siloed environments, having […]]>... - View Press Release - Visit VMware, Inc.