10.289.2014 - upc cablecom achieving 94% accuracy in text classification with SandSIV's VoC Classify

VoC Classify by SandSIV is an automated text classification engine, one that achieves a 94% accuracy rate in a live environment.VoC Classify is a statistical text classification application that has been developed by SandSIV, to provide a high-performance platform for classifying large volumes of customer feedbacks in real-time. In a live environment, with VoC Classify being used by upc cablecom, an affiliate of Liberty Global PLC, it has achieved an accuracy rate of 94%. This... Source: RealWire - View Press Release