04.113.2014 - IT Analytics is key to driving IT performance improvements: Macro 4’s message for SITS14

Macro 4 showcasing iET Process Analyzer, part of the iET ITSM software suite At this year's Service Desk & IT Support (SITS14) Show, global software company Macro 4 will be highlighting the important role of IT analytics in IT service management (ITSM), both in driving performance improvements and in demonstrating the business value of IT. Macro 4's iET ITSM software includes iET Process Analyzer, an IT analytics module that monitors IT performance and provides real-time... Source: RealWire - View Press Release