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09.21.2009 - NewVoiceMedia unveils 'No-Software' Call Centre Solution at Call Centre Expo 2009



View RealWire related news. Companies can now run their entire customer service business in the clouds using NewVoiceMedia’s solution integrated with the Service Cloud: No software, no hardware and no-hassles. 22 September, Basingstoke, UK – At Call Centre Expo 2009, NewVoiceMedia introduced a hosted contact centre solution that is integrated into the Service Cloud, the next generation customer service application from salesforce.com. With this solution, SMEs can now deploy the same Caller-Centric capabilities in their contact centre that have...

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