01.21.2008 - New Avaya Intelligent Customer Service Solutions Enhance Cost-Savings and Customer Experiences

-- End-to-End SIP For the Contact Center Helps Businesses Streamline Customer Service Operations, Boost Agent Productivity and Serve Customers Better --Updated Proactive Contact, New Video Self-Service Improves Customer Outreach and Interaction FOR IMMEDIATE RELEASE: Monday, January 21, 2008 Basking Ridge, NJ - Avaya today announced new contact center solutions that provide businesses with a more cost-effective, simplified and productive way to deliver customer service - while improving experiences for customers. The solutions include powerful new... - View Press Release