Make Homepage | Add To Favorites | Print Page | Submit News | Feedback | Contact | 

Your Technical Computer Information Resource!  
     
  Technical Updates @ TACKtech Corp.  

11.15.2017 - Birmingham City Council puts knowledge at the heart of customer service with Eptica



View RealWire related news. Enables faster, more consistent and efficient email and phone responses for local authority in UK’s second largest cityReading, UK, 15 November 2017, Birmingham City Council (BCC) is delivering improved service to its 1.1 million citizens by using Eptica’s artificial intelligence-powered customer experience platform to respond consistently to the over 2.19 million emails and phone calls it handles every year. By using Eptica, BCC has cut average handling times across services for email by 30%, to... Source: RealWire

- View Press Release

NID: 70304 / Submitted by: The Zilla of Zuron
Categories: Press Release
Most recent RealWire related news.
Balabit launches integrated ‘out of the box’ PAM solution for monitoring privileged user sessions
eProseed Awarded IT Development Company of the Year by the Jury of the 11th Luxembourg ICT Awards
Jaunt Gives Partners the Power to Distribute Immersive VR, AR and MR Content with the Jaunt XR Platform
Visit® selected by Citycon for the Visitor Behaviour Analytics
Showroomprivé.com choisit Cornerstone pour harmoniser la gestion de ses ressources humaines
View archive of RealWire related news.

Visit the TACKtech Shop
  Popular Tech News  
  Most Viewed News  
  Top Affiliates  
........