Make Homepage | Add To Favorites | Print Page | Submit News | Feedback | Contact | 

Your Technical Computer Information Resource!  
     
  Technical Updates @ TACKtech Corp.  

11.15.2017 - Birmingham City Council puts knowledge at the heart of customer service with Eptica



View RealWire related news. Enables faster, more consistent and efficient email and phone responses for local authority in UK’s second largest cityReading, UK, 15 November 2017, Birmingham City Council (BCC) is delivering improved service to its 1.1 million citizens by using Eptica’s artificial intelligence-powered customer experience platform to respond consistently to the over 2.19 million emails and phone calls it handles every year. By using Eptica, BCC has cut average handling times across services for email by 30%, to... Source: RealWire

- View Press Release

NID: 70304 / Submitted by: The Zilla of Zuron
Categories: Press Release
Most recent RealWire related news.
FusionStorm Launches Artificial Intelligence as a Service
Panaya Offers Best-In-Class Integrations to Better Support Modern Software Development and Delivery
Royds Withy King Chooses Zylpha For Bundling And Electronic Signatures
BIXOLON Launches the Cost-Effective SRP-E300 POS Printer Exclusively To the European Market
StarLink honored with Two Prestigious Awards by Palo Alto Networks
View archive of RealWire related news.

Visit the TACKtech Shop
  Popular Tech News  
  Most Viewed News  
  Top Affiliates  
........