Make Homepage | Add To Favorites | Print Page | Submit News | Feedback | Contact | 

Your Technical Computer Information Resource!  
     
  Technical Updates @ TACKtech Corp.  

11.15.2017 - Birmingham City Council puts knowledge at the heart of customer service with Eptica



View RealWire related news. Enables faster, more consistent and efficient email and phone responses for local authority in UK’s second largest cityReading, UK, 15 November 2017, Birmingham City Council (BCC) is delivering improved service to its 1.1 million citizens by using Eptica’s artificial intelligence-powered customer experience platform to respond consistently to the over 2.19 million emails and phone calls it handles every year. By using Eptica, BCC has cut average handling times across services for email by 30%, to... Source: RealWire

- View Press Release

NID: 70304 / Submitted by: The Zilla of Zuron
Categories: Press Release
Most recent RealWire related news.
Rezatec wins Most Innovative Technology award two years running at Utility Week Live
Silwood Technology reveals how to find personal data for GDPR compliance in JD Edwards and SAP systems
InfiNet Wireless launches educational platform for enhanced wireless communication
InfinityQS Unveils Updates to Its Enact Quality Intelligence Platform
Mercy International Association works digital preservation miracles with Preservica
View archive of RealWire related news.

Visit the TACKtech Shop
  Popular Tech News  
  Most Viewed News  
  Top Affiliates  
........