Make Homepage | Add To Favorites | Print Page | Submit News | Feedback | Contact | 

Your Technical Computer Information Resource!  
  Technical Updates @ TACKtech Corp.  

11.01.2017 - UK customer experience worsening as social media performance slumps

View RealWire related news. Eptica research finds top brands successfully answer just 44% of all queries Reading, 1 November 2017, UK brands are struggling to cope with a rising volume of queries and growing consumer expectations, according to the Eptica Multichannel Customer Conversation Study , which was released today. The 100 UK companies surveyed could only answer 44% of routine questions asked on the web, email, Twitter and Facebook, down from 49% in 2016. Social media saw the biggest... Source: RealWire

- View Press Release

NID: 70208 / Submitted by: The Zilla of Zuron
Categories: Press Release
Most recent RealWire related news.
NewVoiceMedia named finalist in Top 10 Technology Awards 2018
KPMG targets M&A market with Nuix’s powerful data analysis capabilities
Bob Bailkoski appointed Logicalis Chief Operating Officer
Panasonic Toughbook launches Partner programme for continued rugged handheld market growth in Europe
New Clarizen research shows biggest roadblock to project success is poor communication
View archive of RealWire related news.

Visit the TACKtech Shop
  Popular Tech News  
  Most Viewed News  
  Top Affiliates