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10.18.2017 - Leading global airline selects SandSIV's VOC Hub™ to centralise and manage their Voice of Customer and Passenger Feedback



View RealWire related news. Zurich, 18th October 2017 -- SandSIV, the Customer Experience (CX) Platform provider, has today announced that one of the world’s largest airlines has selected SandSIV’s VOC Hub™ to unify and analyse its entire feedback ecosystem. The carrier joins other major business-to-consumer (B2C) brands in harnessing SandSIV’s next-generation CX platform as a global hub for Voice of Customer (VOC) intelligence. Airlines have access to large amounts of internal and external passenger data, much of it unstructured.... Source: RealWire

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Categories: Press Release
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