Make Homepage | Add To Favorites | Print Page | Submit News | Feedback | Contact | 

Your Technical Computer Information Resource!  
     
  Technical Updates @ TACKtech Corp.  

04.27.2016 - Email beats web for insurance customer service



View RealWire related news. Eptica research uncovers poor response rates to questions asked online and on social mediaReading, 27 April 2016 - Insurers can answer under half (45%) of routine questions asked online, severely impacting the digital customer experience they deliver. However, 80% provide accurate responses to questions sent via email, according to new Eptica research. While email led the way, insurers are struggling to cope with the volume of questions received on social media - while 100% were... Source: RealWire

- View Press Release

NID: 59225 / Submitted by: The Zilla of Zuron
Categories: Press Release
Most recent RealWire related news.
New SQL Monitor release extends insights into VMware performance
TDC Hosting chooses Clarizen to boost efficiency and workplace collaboration
InfiNet Wireless provides critical connection for Colombian town to apprehend and convict criminals “quicker than ever”
Support Revolution continues to fix 100% of incidents within challenging SLA targets for another month
Cogeco Peer 1 and Brytlyt partner to revolutionise enterprise data analytics
View archive of RealWire related news.

Visit the TACKtech Shop
  Popular Tech News  
  Most Viewed News  
  Top Affiliates  
........