No more boundaries, soaring productivity, infinitely faster innovation—enterprise social networks (ESNs) sound like the quickest way to solve some of your biggest problems.
In reality, a lot of time and ongoing effort goes into creating successful ESN communities, and sometimes, ESN platforms never live up to the high expectations companies have before deploying them. Common misconceptions about the ROI of ESN tools, user adoption and engagement can overshadow the real value of social collaboration that’s being generated.
Read more on What Social Collaboration Looks Like IRL…
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