Make Homepage | Add To Favorites | Print Page | Submit News | Feedback | Contact | 

Your Technical Computer Information Resource!  
     
  Technical Updates @ TACKtech Corp.  

03.17.2016 - Facebook and email beat Twitter for retail sector customer service



View RealWire related news. New retail study from Eptica finds growing inconsistency between different channelsReading, 17 March 2016: Facebook is the most accurate digital channel for retail customer service, ahead of email and then Twitter, according to new Eptica research. UK retailers could successfully answer 59% of questions asked on Facebook, 55% on email and 45% on Twitter, although only 10% provided consistent responses across these three channels. This is in stark contrast to the US, where email beat... Source: RealWire

- View Press Release

NID: 58595 / Submitted by: The Zilla of Zuron
Categories: Press Release
Most recent RealWire related news.
NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot as Executive Vice President of North America Sales
Neopost Governance Evolves to Accelerate the Group’s Transformation
West and Central Africa connects to the global R&E network to unleash its potential
The Good Exchange Helps Ark Cancer Centre Charity Raise £1.8m to Build State-Of-The-Art Facility in Basingstoke
Network Rail Partners with Preservica to Create New Cloud-based Business Archive
View archive of RealWire related news.

Visit the TACKtech Shop
  Popular Tech News  
  Most Viewed News  
  Top Affiliates  
........