Make Homepage | Add To Favorites | Print Page | Submit News | Feedback | Contact | 

Your Technical Computer Information Resource!  
     
  Technical Updates @ TACKtech Corp.  

03.17.2016 - Facebook and email beat Twitter for retail sector customer service



View RealWire related news. New retail study from Eptica finds growing inconsistency between different channelsReading, 17 March 2016: Facebook is the most accurate digital channel for retail customer service, ahead of email and then Twitter, according to new Eptica research. UK retailers could successfully answer 59% of questions asked on Facebook, 55% on email and 45% on Twitter, although only 10% provided consistent responses across these three channels. This is in stark contrast to the US, where email beat... Source: RealWire

- View Press Release

NID: 58595 / Submitted by: The Zilla of Zuron
Categories: Press Release
Most recent RealWire related news.
123ContactForm Enterprise Services Take Data to the Next Level
Thoughtonomy recognised as RPA market leader and visionary in independent assessment
Latest best in class testing solutions to be showcased at DesignCon 2017 by HUBER+SUHNER
Community Gateway Association installs 220 multi-media IGEL Universal Desktop 3 thin client terminals at its new head office
‘Dubai Effect’ Takes AspectCTRM Over Middle East Sales Target Line
View archive of RealWire related news.

Visit the TACKtech Shop
  Popular Tech News  
  Most Viewed News  
  Top Affiliates  
........