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05.11.2015 - IDBS Modernises its Approach to ITSM for New Managed Service Offering with Hornbill Service Manager



View RealWire related news. Cloud-Based Collaborative Service Management Application Allows Quick, Effective Support for Customers across the GlobeLondon, 11/05/2015: IDBS, a leading global provider of advanced software for research and development (R&D) organisations, has deployed Hornbill Service Manager, an innovative collaborative service management application. Hornbill Service Manager will support IDBS' new managed service offering for customers worldwide. The cloud-based solution means IDBS can continue to deliver best in class, non-stop, business specific support for its software. IDBS customers can... Source: RealWire

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Categories: Press Release
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