Make Homepage | Add To Favorites | Print Page | Submit News | Feedback | Contact | 

Your Technical Computer Information Resource!  
     
  Technical Updates @ TACKtech Corp.  

04.30.2015 - Insurers unable to adequately answer consumer questions online



View RealWire related news. Eptica research finds multichannel customer service not improving within insurance sectorReading, 30 April 2015, UK insurers are failing to deliver multichannel customer service to customers and prospects, answering just 40% of routine questions asked via the web, email and Twitter. The 2015 Eptica Multichannel Customer Experience Study found that while email performance has improved since 2014, finding answers to questions on insurer websites has become more difficult and Twitter response rates have remained static. 50%... Source: RealWire

- View Press Release

NID: 53953 / Submitted by: The Zilla of Zuron
Categories: Press Release
Most recent RealWire related news.
UKCloud unveils new solutions for making transformation happen across UK public sector
FusionStorm Launches New Service to Streamline Endpoint Device Deployment, Saving Companies Up To $950 Per Device
Gene Kim hosts DevOps webinar for Redgate database developer audience
InfinityQS bolsters its global channel partner program following an agreement with Tata Consultancy Services
OKI Europe to Showcase Medical Printer Innovation That Pushes the Boundaries at JFR 2018
View archive of RealWire related news.

Visit the TACKtech Shop
  Popular Tech News  
  Most Viewed News  
  Top Affiliates  
........