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04.23.2015 - SpatialBuzz Introduces New Proactive Customer Engagement Features to Enhance its CEM Platform

View RealWire related news. Product enhancements enable customers to receive regular network status updates and give feedback to the operatorGuildford, UK: 23 April 2015 - Cloud-based customer experience analytics and service monitoring specialist, SpatialBuzz, today announced the addition of two new customer engagement features to its HDHealth web-based status checker, which forms part of its cloud-based CEM platform. The two features, named 'Keep Me Posted' and 'I Disagree,' can be used by a subscriber to respectively monitor and receive... Source: RealWire

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