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01.29.2015 - The Works delivers busiest ever Christmas with Eptica



View RealWire related news. Advanced email management solution transforms customer service at peakReading, 29 January 2015, Eptica (http://www.eptica.com/) today announced that fast growing UK retailer The Works (http://www.theworks.co.uk/) increased efficiency and improved the customer experience during the crucial peak retail trading season by using its multichannel customer service platform. Eptica helped the eCommerce team deliver a bumper Christmas which was up 142% year on year. The Works deployed Eptica's email management solution in just 5 weeks, enabling it to... Source: RealWire

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