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06.24.2014 - SpeechStorm and Cyara Collaborate on Customer Experience Testing



View RealWire related news. 'S-Connect for Cyara' ensures IVR systems deliver optimum customer experienceBelfast and San Francisco, 24th June 2014 - Leader in mobile and voice customer service, SpeechStorm (www.speechstorm.com), has collaborated with automated customer experience testing software provider, Cyara (www.cyara.com), to develop 'S-Connect for Cyara'. The new product leverages the power and capabilities of both SpeechStorm's and Cyara's respective platforms to generate customer experience test cases for Interactive Voice Response (IVR) call flows directly from SpeechStorm calls.Companies using... Source: RealWire

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