— Tesco, one of the world’s leading retailers, has chosen Microsoft Office 365 for its companywide collaboration and social platform. The U.K.-based retailer is committed to deploying Office 365 to its employees working at the company’s headquarters, in the field and in stores, across all its locations in Europe and Asia.
“We want to put technology in the hands of all our colleagues, whether in the store, distribution center or office, so they can create value for our customers,” said Mike McNamara, chief information officer, Tesco. “We see Office 365 as an important solution to help us continue to meet that goal.”
Office 365 enables a search functionality that quickly delivers access to experts, information and tools to help employees do their jobs, and it allows people to work more effectively together, regardless of geographic location. It also permits information to flow in a way that supports efficient decision-making by bringing relevant information directly to the user.
One of the challenges businesses face when they experience global growth is that it becomes difficult for staff to work together as a team, share knowledge, find the right person or answer, and consume increasingly unstructured information without feeling overwhelmed and disconnected from the organization as a whole.
“Office 365 will serve as the portal for all Tesco employees, suppliers and colleagues, encouraging a cultural shift to more flexible ways of working,” McNamara said. “This will allow our colleagues to engage with each other and deliver a great shopping experience on any channel, as well as encouraging colleagues to share, re-use, and reward ideas and expertise.”
Tesco also sought to put in place an internal collaboration platform that was more than just a repository for documents. Instead, the company wanted to find better ways of communicating ideas and news to its multinational workforce.
“Office 365 will enable us to be a fully connected organization that works closely together, proactively shares knowledge, motivates loyalty and retention of employees, and encourages better working practices to ensure that we create value for customers,” McNamara said.
More information about how organizations are turning to Microsoft technology is available in the Microsoft Customer Spotlight newsroom.
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