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11.22.2012 - What is the value of customer loyalty?



View Replify related news. I've had some bad experiences recently with companies to whom I had felt strong loyalty, and I'm left wondering whether the much quoted figures about the cost of retaining a customer versus the cost of winning one, have been forgotten, or have changed in the new economy.

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NID: 43948 / Submitted by: The Zilla of Zuron
Categories: Internet Applications, Freeware, Press Release, Backup Applications
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