Make Homepage | Add To Favorites | Print Page | Submit News | Feedback | Contact | 

Your Technical Computer Information Resource!  
     
  Technical Updates @ TACKtech Corp.  

01.05.2012 - Real-time search set to revolutionise contact centre customer service



View RealWire related news. New patent from NewVoiceMedia will enable customer information to be gathered from the Internet in real-time 5 January, 2012: The call centre experience is set to become radically different as agents will soon be able to make use of real-time social media information as customer calls come in, following NewVoiceMedia's recent award of a new UK patent. The patent, invented by NewVoiceMedia's founder Richard Pickering, brings a regularly discussed concept to reality and discloses a... Source: RealWire

- View Press Release

NID: 40565 / Submitted by: The Zilla of Zuron
Categories: Press Release
Most recent RealWire related news.
Based on Secucloud: Ooredoo to Launch a Device Security Solution for Consumers
Vayana strengthens SolutionNET’s Leadership to support business expansion plans
JPS Walker implements Eclipse’s Proclaim Practice Management system for niche litigation work
eProseed to co-organize Oracle Cloud Application Development Summit in Dubai
Nobly chooses ABBYY for automated classification of healthcare documents
View archive of RealWire related news.

Visit the TACKtech Shop
  Popular Tech News  
  Most Viewed News  
  Top Affiliates  
........