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03.18.2011 - Information search: Its not just about self-service

View RealWire related news. The cost of working with inadequate information and inefficient search capabilities is one of the most pressing threats to any competitive business. Independent research analysts, Butler Group, recently reported that information-based workers spend up to 20 hours a week searching for information[1]. And enterprise search has been highlighted by Gartner as the highest impact trend through to 2012, with the global market expected to top $1.2billion by 2010[2].And yet Google appears to be going down...

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