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10.07.2008 - SeeWhy Tracks Individual Customers’ Digital Mood

View RealWire related news. Analytic Application Measures Real Time Online Quality of Experience to Boost Revenue and Increase Customer Relationships for Ecommerce Companies WINDSOR, U.K.—October 7, 2008—SeeWhy Software, the leader in real time behavioural analytics, today announced the immediate availability of SeeWhy Customer Experience Manager (CEM), a powerful packaged analytic solution that tracks an individual’s digital mood resulting from their ecommerce experience. By measuring quality of experience, ecommerce teams can gain visibility into areas of the website causing problems...

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