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04.24.2006 - Symantec Enterprise Support Wins Prestigious SSPA STAR Award for Best Practices



View Symantec related news. CUPERTINO, Calif. - April 24, 2006 - Symantec Corp. (NASDAQ: SYMC) today announced that Symantec Enterprise Support has won a STAR award from the Service & Support Professionals Association (SSPA) for Best Practices in Leveraging Customer Feedback. This STAR award goes to the company that demonstrates the best use of customer feedback throughout the support and product development processes. Key performance metrics include capturing and communicating customer feedback throughout the organization, efficient escalation processes, and customer advocacy.

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NID: 10218 / Submitted by: TACKtech Team
Categories: Anti-Virus, Press Release
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