06.21.2012 - Aspect Delivers on Promise of Next Generation Customer Contact with Launch of Aspect Applications Foundation

New development platform melds unified multichannel interaction, effective people management, and technology expertise with Microsoft enterprise technologiesDelivers 5 critical areas of innovation: social enablement, enterprise collaboration, advanced analytics, workforce accelerators, and optimisation and automation New approach to customer partnerships allows businesses to jump-start tailored solutions that best meet the needs of customer interaction and the broader enterprise Aspect, a leading provider of customer contact, enterprise workforce optimisation and Microsoft platform solutions, today announced the introduction... Source: RealWire - View Press Release