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01.23.2014 - Microsoft reports record revenue of $24.52 billion in second quarter



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REDMOND, Wash. — January 23, 2014 — Microsoft Corp. today announced revenue of $24.52 billion for the quarter ended December 31, 2013. Gross margin, operating income, net income, and diluted earnings per share for the quarter were $16.24 billion, $7.97 billion, $6.56 billion, and $0.78 per share, respectively.

The following table reconciles these financial results reported in accordance with generally accepted accounting principles (“GAAP”) to non-GAAP financial results. We have provided this non-GAAP financial information to aid investors in better understanding the company’s performance.



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“Our Commercial segment continues to outpace the overall market, and our Devices and Consumer segment had a great holiday quarter,” said Steve Ballmer, chief executive officer at Microsoft. “The investments we are making in devices and services that deliver high-value experiences to our customers, and the work we are doing with our partners, are driving strong results and positioning us well for long-term growth.”

“We delivered record revenue as demand for our business offerings remains high and we made strong progress in our Devices and Consumer segment,” said Amy Hood, chief financial officer at Microsoft. “These results reflect our focus on execution, cost discipline, and long-term shareholder value as we continue to drive the strategic transformation of the company.”

Devices and Consumer revenue grew 13% to $11.91 billion.

  • Windows OEM revenue declined 3%, reflecting strong 12% growth in Windows OEM Pro revenue, offset by continued softness in the consumer PC market.

  • Surface revenue more than doubled sequentially, from $400 million in the first quarter to $893 million in the second quarter.

  • The company sold 7.4 million Xbox console units into the retail channel, including 3.9 million Xbox One consoles and 3.5 million Xbox 360 consoles.

  • Bing search share grew to 18.2% and search advertising revenue grew 34%.

Commercial revenue grew 10% to $12.67 billion.

  • SQL Server continued to gain market share with revenue growing double-digits.

  • System Center showed continued strength with double-digit revenue growth.

  • Commercial cloud services revenue more than doubled.

  • Office 365 commercial seats and Azure customers both grew triple-digits.

"We significantly outpaced enterprise IT spend as we continue to take share from our competitors by delivering the devices and services our customers need as they transition to the cloud,” said Kevin Turner, chief operating officer at Microsoft. “Our commercial cloud services revenue grew more than 100% year-over-year, as customers are embracing Office 365, Azure, and Dynamics CRM Online, and making long-term commitments to the Microsoft platform.”

Business Outlook

Microsoft will provide forward-looking guidance in connection with this quarterly earnings announcement on its earnings conference call and webcast detailed below.

Webcast Details

Amy Hood, executive vice president and chief financial officer, Frank Brod, chief accounting officer, and Chris Suh, general manager of Investor Relations, will host a conference call and webcast at 2:30 p.m. PST (5:30 p.m. EST) today to discuss details of the company’s performance for the quarter and certain forward-looking information. The session may be accessed at http://www.microsoft.com/investor/. The webcast will be available for replay through the close of business on January 23, 2015.

Adjusted Financial Results and Non-GAAP Measures

During the second quarter of fiscal year 2013, GAAP revenue, operating income, and diluted earnings per share included the net deferral of $1.3 billion of revenue for the Windows Upgrade Offer, the Office Upgrade Offer and Pre-sales, and the Video Game Deferral, and the recognition of previously deferred revenue of $783 million for Windows 8 Pre-sales. These items are defined below. In addition to these financial results reported in accordance with GAAP, we have provided certain non-GAAP financial information to aid investors in better understanding the company’s performance. Presenting these measures without the impact of these items gives additional insight into operational performance and helps clarify trends affecting the company’s business. For comparability of reporting, management considers this information in conjunction with GAAP amounts in evaluating business performance. These non-GAAP financial measures should not be considered as a substitute for, or superior to, the measures of financial performance prepared in accordance with GAAP.

Non-GAAP Definitions

Revenue deferred on sales of Windows 7 with an option to upgrade to Windows 8 Pro at a discounted price (“Windows Upgrade Offer”).

Revenue deferred on pre-sales of Windows 8 to OEMs and retailers before general availability (“Windows 8 Pre-sales”).

Revenue deferred on sales of the previous version of the Microsoft Office system with a guarantee to be upgraded to the new Office at minimal or no cost and pre-sales of the new Office to OEMs and retailers before general availability (collectively, the “Office Deferral”).

Revenue deferred on sales of video games with the right to receive specified software upgrades/enhancements (“Video Game Deferral”).

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Forward-Looking Statements

Statements in this release that are “forward-looking statements” are based on current expectations and assumptions that are subject to risks and uncertainties. Actual results could differ materially because of factors such as:

  • intense competition in all of Microsoft’s markets;

  • increasing focus on services presents execution and competitive risks;

  • significant investments in new products and services that may not be profitable;

  • acquisitions, joint ventures, and strategic alliances, including our acquisition of Nokia’s Devices and Services business, may have an adverse effect on our business;

  • Microsoft’s continued ability to protect its intellectual property rights;

  • claims that Microsoft has infringed the intellectual property rights of others;

  • the possibility of unauthorized disclosure of significant portions of Microsoft’s source code;

  • cyber-attacks and security vulnerabilities in Microsoft products that could reduce revenue or lead to liability;

  • disclosure of personal data that could result in liability and harm to Microsoft’s reputation;

  • outages, data losses, and disruptions of our online services if we fail to maintain an adequate operations infrastructure;

  • government litigation and regulation that may limit how Microsoft designs and markets its products;

  • Microsoft’s ability to attract and retain talented employees;

  • delays in product development and related product release schedules;

  • adverse economic or market conditions may harm our business;

  • adverse results in legal disputes;

  • unanticipated tax liabilities;

  • our hardware and software products may experience quality or supply problems;

  • impairment of goodwill or amortizable intangible assets causing a charge to earnings;

  • exposure to increased economic and regulatory uncertainties from operating a global business; and

  • catastrophic events or geo-political conditions may disrupt our business.

For more information about risks and uncertainties associated with Microsoft’s business, please refer to the “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Risk Factors” sections of Microsoft’s SEC filings, including, but not limited to, its annual report on Form 10-K and quarterly reports on Form 10-Q, copies of which may be obtained by contacting Microsoft’s Investor Relations department at (800) 285-7772 or at Microsoft’s Investor Relations website at http://www.microsoft.com/investor/.

All information in this release is as of January 23, 2014. The company undertakes no duty to update any forward-looking statement to conform the statement to actual results or changes in the company’s expectations.

For more information, financial analysts and investors only:

Chris Suh, general manager, Investor Relations, (425) 706-4400

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news/. Web links, telephone numbers, and titles were correct at time of publication, but may since have changed. Shareholder and financial information, as well as today’s 2:30 p.m. PST conference call with investors and analysts, is available at http://www.microsoft.com/investor/.

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01.16.2014 - RCS MediaGroup uses Microsoft technology to modernize communication and collaboration, and foster mobile workforce



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REDMOND, Wash. — Jan. 16, 2014 — RCS MediaGroup, the leading Italian multimedia publishing company, primarily operating in Italy and Spain, has modernized and unified its communications infrastructure and enabled flexible, cloud-based collaboration through a comprehensive Microsoft technology solution that includes Microsoft Office 365, Windows Azure, Microsoft Lync 2013, Windows Server 2012 and Microsoft SharePoint 2013.

“With the benefits of a consistent approach for the end user, complete transparency for the delivery and the availability of Office applications, there will be more and more opportunities for our employees to continue to deliver new, innovative ideas,” said Umberto Tonelli, chief information officer of RCS MediaGroup. “For the IT department, this is a win-win situation; we are protecting our investments in technology, diminishing the risk of a massive deployment and finding new space to introduce innovation.”

RCS, longtime partner with Microsoft, turned to Microsoft Corp. because it needed to modernize its existing infrastructure while maintaining the security and quality of its business data and systems. With Microsoft cloud solutions, RCS has benefited from security-enhanced cloud storage, improved its disaster preparedness through the protection of relevant assets such as digitized historical archives of newspapers, simplified its communications infrastructure, and provided agile project management offerings for a mobile, distributed workforce that is using these solutions to manage more than 200 projects within its Digital Product Development Department. Moreover, using modern Windows apps and storage in the cloud, RCS has developed a solution for the sales force of its book publishing company, RCS Libri, that allows sales agents to retrieve the new books catalogue while on the go and present it interactively to their customers. Using the modern Windows app, they can directly place orders from the catalogue in front of the customer, dramatically reducing the selling cycle. After an agent’s visit, the modern Windows app allows the customer to review the catalog through a Web interface and place additional orders. The sales agents benefit as well from using Office 365 and Lync to communicate with their network, within and outside RCS.

Moreover, the new platform provides the marketing teams with a new collaborative environment, based on Office 365, where they can invite selected customers to focus groups to discuss and vote on the new digital products that RCS is planning to release.

Using a combination of Office 365 cloud environment and SharePoint 2013 on-premises, RCS will transform its intranet from a pure top-down communications tool to an interactive self-service feature for virtual desk. In addition to company information and self-service features for administrative tasks, it provides all employees with tools that support their business activities, allow them to collaborate with their network, contribute to and search the enterprise knowledge base, access their personal productivity tools (email, calendar, tasks, etc.), and manage their personal profile, information and files. The integrated solution enables RCS employees to share documents and images, manage projects, and communicate from virtually any location with mobile technology tools that support access from smartphones, tablets and other devices. Employees located in Italy can use Lync to quickly and easily connect with fellow employees in other locations around the world, such as the U.S., Spain, Mexico and China, as well as with vendors and partners. Ultimately, the company has been able to create a better and more productive working environment for its employees.

More information about how organizations are turning to Microsoft technology is available on the Microsoft Customer Spotlight newsroom.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

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01.16.2014 - Microsoft Open Technologies expands presence to China



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Editor’s note – Jan. 16, 2014 – The quote from Ya-Qin Zhang in the press release below was updated post-publication.

SHANGHAI Jan. 16 , 201 4 Microsoft Open Technologies Inc. (MS Open Tech), a subsidiary of Microsoft Corp. dedicated to bridging Microsoft and non-Microsoft technologies, on Thursday announced the opening of a subsidiary in China, Microsoft Open Technologies (Shanghai) Co. Ltd. (MS Open Tech Shanghai).


January 15, 2014
Jean Paoli, President of Microsoft Open Technologies, Inc., during his keynote at the launch of Microsoft Open Technologies in Shanghai, China on Jan. 16, 2014.
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MS Open Tech Shanghai will have a robust team of engineers, standards professionals and technical evangelists with roots in open source and open standards. The Chinese subsidiary will focus on facilitating interactions between Microsoft proprietary development processes and the company’s open innovation efforts on services and devices by advancing the investments in interoperability, open standards and open source.

A July 26, 2013, Gartner Research report, titled “Global Data Point: Gartner, Hype Cycle for ICT in China, 2013,” states, “There is growing interest in China in the evolution of cloud technologies, open-source software, shared services, data center technologies such as the software-defined network, smart cities and green IT/sustainability.”[1]

As interest in cloud computing and open source technologies increases in China, Microsoft is focused on providing local customers with greater choice and opportunity to work successfully in heterogeneous IT environments. Through its operations in Shanghai, MS Open Tech will play a pivotal role by driving investments in interoperability and standards in Microsoft products, contributing to the open source community, and enabling open source software on Microsoft platforms, such as Windows Azure.

Jean Paoli, president of MS Open Tech, said, “We are committed to fostering Chinese innovation. Our new subsidiary will offer more flexibility to iterate and release open source software created in China, participate in existing open source and open standards efforts, and collaborate with the community of open source developers in China.”

Mr. Zhao Zhuping, Governor of the Minhang District of Shanghai, extended his congratulations to MS Open Tech Shanghai and said, “The development of open source software and the open source community requires long-term commitment. We are delighted to see the investments and efforts that Microsoft has made to advance the local open source ecosystem, which will enhance interactions between the local and global open source communities and help cultivate local talents.”


January 15, 2014
Government officials, industry leaders and Microsoft executives celebrate the launch of Microsoft Open Technologies in Shanghai, China on Jan. 16, 2014. From left: Samuel Shen, Chief Operating Officer, Microsoft China; Yang Genxing, Chairman, Shanghai Software Industry Association; S. Somasegar, Corporate Vice President, Microsoft Corporation; Mr. Zhao Zhuping, Governor of Minhang District; Jean Paoli, President, Microsoft Open Technologies, Inc.; Lu Shouqun, Honorary Chairman, China Open Source Software Promotion Union (COPU); Lang Sheng Yun, Managing Director, Microsoft Open Technologies Shanghai; Shen Wen, President, Shanghai Zizhu Hi-tech Industrial Development Zone.
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Qiu Shanqin, chairman of China Open Source Software Promotion Union (COPU), said, “MS Open Tech China will enhance the collaboration between Microsoft and China technology companies in the area of open technologies. It will elevate technology innovation, promote the development of software industry in China and become a driver of economic development. MS Open Tech will also help attract more talent, which is the foundation of any community. I hope MS Open Tech will participate in and become an active member of the open source community in China and cultivate the Chinese open source community into a leading community in the world.”

Ya-Qin Zhang, corporate vice president, Microsoft China, said, “China is a strategic market for Microsoft. Over the past few years, Microsoft has significantly expanded the scope of R&D in China to not only help build global products but also help address the needs of China customers, partners and government. The establishment of Microsoft Open Technologies Shanghai is another key milestone in this journey, providing more choices for customers and developers, and more technology innovation for businesses, governments, and consumers, in particular in the era of cloud, big data, mobility and social.”

MS Open Tech works globally with many Microsoft product groups to ensure that open source technologies work well with Microsoft products and open standards are supported. MS Open Tech is helping developers reach more people in more ways across multiple devices by engaging with a variety of standards organizations, such as DMTF, ECMA, IETF, OASIS, W3C, ISO/IEC, and open source communities, including Apache Cordova, Apache Qpid, Blink, Cocos2D, Doctrine, Drupal, Joomla, JQuery, MongoDB, Mozilla, Node.js, Ogre3D, Outercurve, Redis, Symfony, WebKit and WordPress.

MS Open Tech plays an active role among standards-setting organizations, including initiatives for interoperable cloud services and the future of the open Web. In many cases, the subsidiary submits open source prototypes to test a potential standard’s use and interoperability.

More information and updates about MS Open Tech Shanghai are available by subscribing to the MS Open Tech Blog or visiting the MS Open Tech Chinese subsidiary website.

About Microsoft Open Technologies

Microsoft Open Technologies Inc. (MS Open Tech), is a wholly owned subsidiary of Microsoft Corp. dedicated to advancing the company’s investment in openness including interoperability, open standards and open source. MS Open Tech is focused on providing our customers with even greater choice and opportunity to bridge Microsoft and non-Microsoft technologies together in heterogeneous environments, because we’re convinced that openness is good for our customers, good for the community and good for our business. For additional information on MS Open Tech, visit www.msopentech.com.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

[1] Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose .

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

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01.15.2014 - MS12-050 - Important : Vulnerabilities in SharePoint Could Allow Elevation of Privilege (2695502) - Version: 2.2



View Microsoft related news. Severity Rating: Important
Revision Note: V2.2 (January 15, 2014): Bulletin revised to announce a detection change in update 2596911. This is a detection change only. Customers who have already successfully updated their systems do not need to take any action.
Summary: This security update resolves one publicly disclosed and five privately reported vulnerabilities in Microsoft SharePoint and Windows SharePoint Services. The most severe vulnerabilities could allow elevation of privilege if a user clicks a specially crafted URL that takes the user to a targeted SharePoint site.
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01.15.2014 - MS12-066 - Important : Vulnerability in HTML Sanitization Component Could Allow Elevation of Privilege (2741517) - Version: 1.4



View Microsoft related news. Severity Rating: Important
Revision Note: V1.4 (January 15, 2014): Bulletin revised to announce a detection change in update 2687356 (a.k.a. 2687442). This is a detection change only. Customers who have already successfully updated their systems do not need to take any action. Note that update 2687356 is offered through Microsoft Update as update 2687442.
Summary: This security update resolves a publicly disclosed vulnerability in Microsoft Office, Microsoft Communications Platforms, Microsoft Server software, and Microsoft Office Web Apps. The vulnerability could allow elevation of privilege if an attacker sends specially crafted content to a user. clicks a specially crafted URL that takes the user to a targeted SharePoint site.
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01.14.2014 - MS13-081 - Critical : Vulnerabilities in Windows Kernel-Mode Drivers Could Allow Remote Code Execution (2870008) - Version: 2.0



View Microsoft related news. Severity Rating: Critical
Revision Note: V2.0 (January 14, 2014): Rereleased bulletin to announce the reoffering of the 2862330 update to systems running Windows 7 or Windows Server 2008 R2. See the Update FAQ for details.
Summary: This security update resolves seven privately reported vulnerabilities in Microsoft Windows. The most severe of these vulnerabilities could allow remote code execution if a user views shared content that embeds OpenType or TrueType font files. An attacker who successfully exploited these vulnerabilities could take complete control of an affected system.
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01.14.2014 - MS14-001 - Important : Vulnerabilities in Microsoft Word and Office Web Apps Could Allow Remote Code Execution (2916605) - Version: 1.0



View Microsoft related news. Severity Rating: Important
Revision Note: V1.0 (January 14, 2014): Bulletin published.
Summary: This security update resolves three privately reported vulnerabilities in Microsoft Office. The vulnerabilities could allow remote code execution if a specially crafted file is opened in an affected version of Microsoft Word or other affected Microsoft Office software. An attacker who successfully exploited the vulnerabilities could gain the same user rights as the current user. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.
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01.14.2014 - MS14-002 - Important : Vulnerability in Windows Kernel Could Allow Elevation of Privilege (2914368) - Version: 1.0



View Microsoft related news. Severity Rating: Important
Revision Note: V1.0 (January 14, 2014): Bulletin published.
Summary: This security update resolves a publicly disclosed vulnerability in Microsoft Windows. The vulnerability could allow elevation of privilege if an attacker logs on to a system and runs a specially crafted application. An attacker must have valid logon credentials and be able to log on locally to exploit this vulnerability.
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01.14.2014 - MS14-003 - Important : Vulnerability in Windows Kernel-Mode Drivers Could Allow Elevation of Privilege (2913602) - Version: 1.0



View Microsoft related news. Severity Rating: Important
Revision Note: V1.0 (January 14, 2014): Bulletin published.
Summary: This security update resolves a privately reported vulnerability in Microsoft Windows. The vulnerability could allow elevation of privilege if a user logs on to a system and runs a specially crafted application. An attacker must have valid logon credentials and be able to log on locally to exploit this vulnerability.
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01.14.2014 - MS14-004 - Important : Vulnerability in Microsoft Dynamics AX Could Allow Denial of Service (2880826) - Version: 1.0



View Microsoft related news. Severity Rating: Important
Revision Note: V1.0 (January 14, 2014): Bulletin published.
Summary: This security update resolves one privately reported vulnerability in Microsoft Dynamics AX. The vulnerability could allow denial of service if an authenticated attacker submits specially crafted data to an affected Microsoft Dynamics AX Application Object Server (AOS) instance. An attacker who successfully exploited this vulnerability could cause the target AOS instance to stop responding to client requests.
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01.13.2014 - Microsoft all in for retail; extends leadership in end-to-end customer interactions and omni-channel operations



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NEW YORK Jan. 13 , 2014 At the National Retail Federation (NRF)’s Annual Convention on Monday, Microsoft Corp. (Nasdaq “MSFT”) showcased the latest release of Microsoft Dynamics for Retail. The release features innovation in modern, mobile commerce, catalog and call center sales, as well as advanced operations for warehousing and transportation and logistics management. Managed by a true omni-channel commerce engine, these new capabilities further enhance the unique end-to-end value proposition of Microsoft Dynamics for Retail to help businesses such as Ashley Furniture Industries Inc., Delta Air Lines Inc. and Jean Coutu Group Inc. deliver amazing experiences that make happy customers.

Building on its commitment to deliver complete shopping experiences, Microsoft announced new alliances with Vantiv Inc. and Sitecore, as well as an expanded relationship with IBM. In addition, the company highlighted solution innovations on Windows Mobile devices and Microsoft Surface 2, reinforcing the company’s unique position as a retailer and developer of enterprise hardware and business applications. All of this helps ensure that customers get industry-leading solutions that help them reduce costs and complexity and enable them to always be ready for what’s next.

“Success in a retail environment that is modern, mobile, global and ‘always on’ requires businesses to create the personal and highly differentiated customer interactions,” said Kirill Tatarinov, executive vice president, Microsoft Business Solutions. “Microsoft is committed to helping businesses deliver amazing retail experiences today. It is at the core of our vision for the retail industry to help businesses connect without compromise across channels, on any device, anywhere.”

Industry-leading mobile commerce options and complete end-to-e nd e - c ommerce solution

As part of Microsoft’s alliance with Vantiv, a leading provider of payment processing services and related technology solutions, Microsoft Dynamics for Retail will deliver a new range of solutions for mobile POS and cloud-connected payments that can help businesses maximize their customer reach at any scale, end-to-end. From simple mobile payment collection in the field and individual direct-sales transactions to retail store operations and more, the combination of Microsoft’s technology with Vantiv’s scalable, integrated payment processing services and technology will make it easy for businesses to take advantage of their most important asset, people, to offer seamless, best-in-class experiences.

“Our alliance with Microsoft is a great example of how Vantiv is extending payment and POS innovation to our merchant partners,” said Elizabeth Rector, senior vice president of e-commerce and mobile at Vantiv. “Microsoft Dynamic’s POS leadership and reseller network combined with Vantiv’s omni-channel payments platform and vast distribution channels enable an entirely new scale of mobile payment solutions, delivering a true 360-degree experience to mid-market and enterprise merchants across any vertical.”

Offering customers the first end-to-end, enterprise e-commerce solution based entirely on Microsoft technology, the company also announced an alliance with Sitecore, a global leader in customer experience management software, to integrate its leading customer experience platform with the leading omni-channel commerce capabilities of Microsoft Dynamics. This combined solution will give businesses the ability to design completely connected online experiences optimized for the behaviors, devices and preferences of visitors with complete, real-time, omni-channel order management.

“This alliance is a game-changer for the retail industry. The integration of Sitecore’s best-in-class experience platform with Microsoft’s powerful, proven commerce solution will allow organizations to harness the power of real-time data insights to personalize and deliver compelling, consistent brand experiences — online, in-store and across any channel,” said Darren Guarnaccia, chief strategy officer for Sitecore. “Sitecore and Microsoft both offer trusted enterprise solutions globally and have a strong foundation of exceptional technology and joint customer success to build from.”

Microsoft and IBM team to deliver innovation and value to retailers

Microsoft also announced an expanded relationship with IBM, combining the powerful capabilities of Microsoft Dynamics AX 2012 R3 in retail and distribution with IBM’s proven global leadership in delivering integrated, enterprise retail solutions. The relationship also includes plans for IBM to develop and deploy differentiated intellectual property to offer unique, enhanced value to customers around world.

“IBM’s expanded collaboration with Microsoft will deliver innovative technology solutions that will help retailers seamlessly connect to their customers while delivering an exceptional brand experience,” said Brian Minnix, partner, Worldwide Retail Competency Center Lead, IBM. “We look forward to teaming with Microsoft to design differentiated retail solutions and services for today’s connected customers.”

More information on the new capabilities of Microsoft Dynamics for Retail can be found at http://www.microsoft.com/en-us/dynamics/retail.aspx.

About Microsoft Dynamics

At the heart of every successful business are the people who make things happen. Microsoft Dynamics designs modern business solutions that empower individuals with intuitive tools that allow them to do their best work. Our proactive, easy-to-use business applications adapt to the way people and systems work, enabling businesses to rapidly deploy and be forward-looking in an ever-changing world.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

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01.13.2014 - Microsoft and GoDaddy announce strategic partnership to help small businesses



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REDMOND, Wash. , and SCOTTSDALE, Ariz. — Jan. 13, 2014 — GoDaddy , the Web’s top platform for small business, and Microsoft Corp. announced on Monday a long-term strategic partnership to offer Office 365 as GoDaddy’s exclusive core business-class email and productivity service to its small-business customers. This partnership supports GoDaddy’s ongoing push to deliver premium small-business management solutions. Serving 12 million customers worldwide, GoDaddy has created a simple experience for small businesses with industry-leading productivity tools backed by best-in-class customer support at an affordable price.

“Combining our small-business expertise together with Microsoft’s productivity offerings opens new doors for small businesses to easily get the tools they need to get more done in their day,” said Steven Aldrich, senior vice president of Business Applications, GoDaddy. “We’ve created a simple way to attach Office 365 to a domain name, helping small-business owners look professional and work anywhere, making the business of running their business easier.”


The strategic agreement between Microsoft and GoDaddy provides small businesses with seamless access to professional email connected to their domain names, cloud storage and a full suite of Microsoft productivity solutions. Plus, with GoDaddy, users receive around-the-clock live customer service, helping save time best spent focusing on their business. Also as part of the agreement, Microsoft created a unique offering of domain-based email and storage especially built with GoDaddy’s very small businesses in mind.

Office 365 offers business-class email, shared calendars, instant messaging, online conferencing and access to the most up-to-date documents. These capabilities are delivered as a cloud service available to users wherever they are, online or offline and across a variety of devices, offering access to the most up-to-date versions of the files and tools they need to get things done. Unlike some offerings designed for consumers or small businesses, Office 365 includes built-in security features that help deflect malware, spam, phishing attacks and other threats.

“We’re excited that GoDaddy has chosen to exclusively offer Office 365 to its small- business customers, giving them easy and supported access to productivity tools being used by some of the most successful businesses in the world,” said John Case, corporate vice president, Microsoft Office. “GoDaddy’s relationship with small businesses combined with Office 365, the fastest-growing Microsoft product in history, will help bring the benefits of Office 365 and modern cloud services to even more companies, whether they’re seeking to modernize how they do business or simply starting up.”

There are an estimated 28 million small businesses in the U.S. alone[1] and 125 million worldwide.[2] Of those 28 million, 92 percent of businesses have fewer than four employees. According to a Boston Consulting Group global study commissioned by Microsoft, if more small and medium-sized businesses adopted the latest in IT tools, it could potentially boost their revenues by a combined $770 billion and create more than 6 million jobs.[2]

Office 365 from GoDaddy is currently available in the U.S. and Canada and will expand globally within the next three months.

About GoDaddy

GoDaddy now serves more than 12 million paying customers worldwide and is the largest Web hosting and domain name registrar on the planet. GoDaddy leverages its award-winning talent and personalized approach to help small business owners create their digital identity, build websites and grow online. To learn more about the company, visit GoDaddy.com/PR.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

[1] GoDaddy research; U.S. Census Bureau, Longitudinal Business Database 1977–2010, 2009 County Business Patterns, 2010, http://censtats.census.gov/cgi-bin/nonemployer/nonsect.pl, http://www.sba.gov/advocacy/849/12162

[2] Source: International Finance Corp., member of the World Bank Group, “Micro, Small, and Medium Enterprises

Around the World: How Many Are There, and What Affects the Count?” 2010

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

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01.07.2014 - Microsoft acquires Parature to add leading customer self-service suite to Microsoft Dynamics CRM



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REDMOND, Wash. — Jan. 7, 2014 — Microsoft Corp. on Tuesday announced that it has reached a definitive agreement to acquire Parature, a leading provider of cloud-based customer engagement solutions. The acquisition will add world-class customer self-service capabilities to further accelerate the Microsoft Dynamics vision of helping organizations deliver amazing customer experiences.

“Customers are more connected and better informed than ever before. Organizations are looking for business solutions that can strengthen their ability to connect with customers on their own terms, using whatever device and whatever channel they prefer,” said Bob Stutz, corporate vice president, Microsoft Dynamics CRM. “Parature is a perfect fit for every business and will enable us to offer customers one of the best cloud-based solutions for customer self-service. This is a compelling combination for organizations committed to delivering the best service experience that consistently exceeds their customers’ expectations.”

As a provider of cloud-based customer service software to midsize and enterprise organizations, Parature has a well-earned reputation for outstanding customer service with 70 million users worldwide and more than 500 well-known brands, including Ask.com, the United States Environmental Protection Agency, IBM, Saba Software Inc., Tagged Inc. and Threadless. The company also received the 2013 Frost & Sullivan Customer Value Enhancement Award for using social media to help organizations deliver outstanding customer service.

Parature’s approach to its solutions enables organizations to take advantage of an extendable knowledge base available through self-service portals on the Web and Facebook, support ticketing, mobile customer care on virtually any device the customer chooses to use, social customer support, and chat for both traditional customer service scenarios and proactive sales engagement to create new, revenue-generating opportunities for the business. These capabilities complement the existing Microsoft Dynamics CRM customer-care solution with core strengths in workflow, extensibility and process-driven user experiences that allow contact center agents to do their best work.

Microsoft will continue to offer Parature solutions and support all new and existing customers as the company works to further enhance these offerings.

The terms of the agreement are not being disclosed. More information on this announcement, including product integration plans and timeline, will be shared at Parafest 2014 (Feb. 24–25) in Las Vegas and Convergence 2014 (March 4–7) in Atlanta. A blog by Bob Stutz speaking about this announcement Tuesday can be found at https://community.dynamics.com/crm/b/crmconnection/archive/2014/01/07/microsoft-dynamics-crm-and-parature-a-match-made-for-you.aspx.

More information about Parature is available at http://www.parature.com, and more on Microsoft Dynamics CRM can be found at http://www.microsoft.com/en-us/dynamics/crm.aspx.

Those interested can follow and engage with the Microsoft Dynamics community on Twitter at @MSDynamicsCRM, hashtags #MSDynCRM and #CRM2013, and on Facebook at https://www.facebook.com/msftdynamics.

About Microsoft Dynamics

At the heart of every successful business are the people who make things happen. Microsoft Dynamics designs modern business solutions that empower individuals with intuitive tools that allow them to do their best work. Our proactive, easy-to-use business applications adapt to the way people and systems work, enabling businesses to rapidly deploy and be forward-looking in an ever-changing world.

About Microsoft

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Full View / NID: 46397 / Submitted by: The Zilla of Zuron

12.20.2013 - MS13-096 - Critical : Vulnerability in Microsoft Graphics Component Could Allow Remote Code Execution (2908005) - Version: 1.2



View Microsoft related news. Severity Rating: Critical
Revision Note: V1.2 (December 20, 2013): Revised the Based on the configuration of my system, how do I know if my system is affected? Update FAQ to include the updates that are applicable for each configuration. This is an informational change only.
Summary: This security update resolves a publicly disclosed vulnerability in Microsoft Windows, Microsoft Office, and Microsoft Lync. The vulnerability could allow remote code execution if a user views content that contains specially crafted TIFF files.
Full View / NID: 46351 / Submitted by: The Zilla of Zuron

12.20.2013 - Microsoft names Jim DuBois new chief information officer



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Jim DuBois
Jim DuBois

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REDMOND, Wash. — Dec. 20 , 2013 Microsoft Corp. announced Friday the appointment of Jim DuBois as corporate vice president and chief information officer (CIO), responsible for delivering a broad range of IT initiatives in support of the company’s billions of customers and more than 90,000 employees in 190 countries worldwide.

DuBois, who had served as interim CIO for the past six months, will lead a team of employees overseeing Microsoft IT applications, infrastructure, solution delivery and process excellence. A tech leader with a unique view of IT innovation and deep understanding of technical strategy, DuBois has been at Microsoft for more than 20 years, during which time he has held several key leadership positions, including general manager of IT and vice president of Microsoft Products and Services IT.

“Jim has demonstrated outstanding leadership in managing our IT organization through the transition period while continuing to position IT as a strategic asset and growth lever for Microsoft. I am confident that, as CIO, he will continue to deliver world-class IT infrastructure and innovation for Microsoft,” said Kevin Turner, chief operating officer at Microsoft. “His proven ability in creating initiatives that build business value and support customers and partners will be invaluable to Microsoft as we continue to accelerate our transformation to a devices-and-services company.”

DuBois will assume his new role at Microsoft on Jan. 1, 2014, reporting to Turner.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Full View / NID: 46349 / Submitted by: The Zilla of Zuron

12.20.2013 - MS13-098 - Critical : Vulnerability in Windows Could Allow Remote Code Execution (2893294) - Version: 1.2



View Microsoft related news. Severity Rating: Critical
Revision Note: V1.2 (December 20, 2013): Updated the Known Issues entry in the Knowledge Base Article section from "Yes" to "None". Also, added additional information to the What does the update do? vulnerability FAQ for CVE-2013-3900. These are informational changes only.
Summary: This security update resolves a privately reported vulnerability in Microsoft Windows. The vulnerability could allow remote code execution if a user or application runs or installs a specially crafted, signed portable executable (PE) file on an affected system.
Full View / NID: 46348 / Submitted by: The Zilla of Zuron

12.18.2013 - MS13-098 - Critical : Vulnerability in Windows Could Allow Remote Code Execution (2893294) - Version: 1.1



View Microsoft related news. Severity Rating: Critical
Revision Note: V1.1 (December 18, 2013): Updated the Known Issues entry in the Knowledge Base Article section from "None" to "Yes".
Summary: This security update resolves a privately reported vulnerability in Microsoft Windows. The vulnerability could allow remote code execution if a user or application runs or installs a specially crafted, signed portable executable (PE) file on an affected system.
Full View / NID: 46343 / Submitted by: The Zilla of Zuron

12.18.2013 - MS13-075 - Important : Vulnerability in Microsoft Office IME (Chinese) Could Allow Elevation of Privilege (2878687) - Version: 1.1



View Microsoft related news. Severity Rating: Important
Revision Note: V1.1 (December 18, 2013): Clarified that only implementations of Microsoft Pinyin IME 2010 are affected by the vulnerability. However, this update may be offered to systems with a non-vulnerable IME. This helps to maintain consistency for shared files across Office products. For more information, see the Update FAQ.
Summary: This security update resolves a privately reported vulnerability in Microsoft Office IME (Chinese). The vulnerability could allow elevation of privilege if a logged on attacker launches Internet Explorer from the toolbar in Microsoft Pinyin IME for Simplified Chinese. An attacker who successfully exploited this vulnerability could run arbitrary code in kernel mode. An attacker could then install programs; view, change, or delete data; or create new accounts with full administrative rights. Only implementations of Microsoft Pinyin IME 2010 are affected by this vulnerability. Other versions of Simplified Chinese IME and other implementations of IME are not affected.
Full View / NID: 46342 / Submitted by: The Zilla of Zuron

12.18.2013 - University of Colorado Health looks to Office 365 to improve collaboration



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REDMOND, Wash. — Dec . 1 8 , 2013 — In less than three months, the University of Colorado Health (UCHealth), a new healthcare system formed by Poudre Valley Health System, University of Colorado Hospital and Memorial Health System, and one of the largest healthcare providers in Colorado, has fully migrated¬†17,000 mailboxes from three disparate healthcare organizations on multiple legacy email platforms into one single consolidated Microsoft Office 365 environment. Switching to a complete Microsoft enterprise subscription solution is expected to increase collaboration across UCHealth and save an estimated $13.9 million in overall costs throughout an 11-year period.

“The healthcare industry is generally hesitant to use the cloud because of security and HIPAA concerns,” said Steve Hess, chief information officer for UCHealth. “However, Microsoft’s strong commitment to data security, privacy and compliance with HIPAA standards, coupled with its willingness to sign a comprehensive Business Associate Agreement for Office 365, gave us the confidence we needed to overcome our cloud anxieties.”

UCHealth’s strategy was to integrate its legacy IT solutions into single solutions including its enterprise resource planning, electronic health records and email systems. UCHealth looked at a variety of vendors, including Google, but ultimately chose Office 365 because of its functionality and usability, and because it supports HIPAA requirements beyond what other vendors provide. In addition, UCHealth determined that Microsoft Corp. was a more strategic partner for both its long- and short-term IT and collaboration needs.

“When we decided to go with a subscription model, we knew we needed enterprise-class capabilities that offered strong support for all our needs, including offline editing, deskless workers and mobile devices,” said Fernando Pedroza, UCHealth’s vice president of Technology Services.

Differentiators for Office 365 range from enabling telework to promoting internal communications and cross-collaboration. The reliability and flexibility that comes from enablement of remote and mobile employees through the Office 365 SharePoint and Lync components, as well as Microsoft’s separate Yammer social media solution, appealed to UCHealth. With more of the healthcare workforce being mobile, and given UCHealth’s geographic spread, it was important to have additional tools available for remote collaboration and communication throughout UCHealth’s network. Specifically, Microsoft Office 365 Lync is being used to host meetings, share desktop presentations, and find appropriate individuals and expertise quickly and effectively. Meanwhile, Microsoft Yammer is being used to share information and project statuses, find expertise quickly, and celebrate organizational successes.

“In many ways, the healthcare industry is just scratching the surface of the potential applications of collaboration and social media tools,” Hess said, “but it is powerful to see how these tools are being applied, how they can drive real value to our workforce, and ultimately, how they can improve the quality of care and value for our patients.”

More information about how organizations are turning to Microsoft technology is available on the Microsoft Customer Spotlight newsroom.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/news/contactpr.mspx.

Full View / NID: 46341 / Submitted by: The Zilla of Zuron

12.16.2013 - MS13-006 - Important : Vulnerability in Microsoft Windows Could Allow Security Feature Bypass (2785220) - Version: 1.3



View Microsoft related news. Severity Rating: Important
Revision Note: V1.3 (December 16, 2013): Revised bulletin to announce a detection change to correct an offering issue for Windows RT (2785220). This is a detection change only. There were no changes to the update files. Customers who have successfully installed the update do not need to take any action.
Summary: This security update resolves a privately reported vulnerability in the implementation of SSL and TLS in Microsoft Windows. The vulnerability could allow security feature bypass if an attacker intercepts encrypted web traffic handshakes.
Full View / NID: 46340 / Submitted by: The Zilla of Zuron
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